
Before: I was running my business without any real structure, no systems, no follow-up plan, and no consistent way to stay in touch with past clients or leads. Every day felt like I was starting from zero, chasing deals and hoping something would stick.
After: Once I implemented a CRM, started using the Reach App, and began sending the Service for Life Newsletter, everything changed. Now I have a solid follow-up system in place, I'm staying top-of-mind with my database, and I'm finally generating consistent repeat and referral business without the daily grind.
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